Crowne Plaza Chicago West Loop Hotel

ex. Crowne Plaza Metro

733 West Madison, Chicago, United States, 60661  show map
 4 stars
  • Overview
  • Rooms & Availability
  • Location
  • Guest reviews
  • Facilities
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Crowne Plaza Chicago West Loop Hotel

Free Wi-Fi

Free Wi-Fi in rooms

Parking

Paid valet parking

Luggage storage
24-hour

Late check-in

24-hour reception

24-hour business center

Food/ Drinks

Restaurant buffet

Lobby bar

Shuttle

City shuttle service

Fitness/ Gym

Fitness center

Spa and relaxation

Reflex massage

Verified Reviews:

  • Coffee maker did not work - Staff were all friendly - Parking was a little more expensive ($35 a night)
  • Beds and pillows were very comfortable - I would definitely stay here again - Bar in the hotel was nice
  • Fitness center with a pool, hot tub, sauna - 10-15 minute walk from the sears tower - Staff is extremely courteous
  • Internet access is free - Staff is very helpful and friendly - Located near the expressways - Starbucks nearby
  • Bathrooms are clean and modern - One of the most comfortable beds i've ever stayed in - Airconditioner was old and loud

Overview

Crowne Plaza Chicago West Loop Hotel provides 398 rooms with a stunning view of the patio. Behind the contemporary facade of Crowne Plaza Chicago West Loop Hotel lies modern interior.

Located in a financial area close to LaSalle \"L\" (Blue Line) subway station as well as monuments, a museum and a palace in Chicago. The venue is located within 20 minutes' walk from Chicago center.

Cloud Gate is 2.0 km from the hotel and Oriental Theatre is about 1.6 km away.

Guests will find themselves a 10-minute walk from Ogilvie Transportation Center train station. The hotel is set 15 minutes' drive from Midway airport.

Rooms

The property comprises of individual rooms appointed with climate control, a laptop-size safe, high-speed internet, flat-screen TV and a work desk. They provide bathrooms with a bathtub, a roll in shower and terry bathrobes.

Eat & Drink

Breakfast is offered in the bar every morning. The onsite restaurant specializes in American cuisine. The large bar serves a selection of tea and coffee. Guests can dine at Mariano's and Pegasus located within a 5-minute walk of the property.

A full breakfast is served and charges are applicable. 

Services

Cars are available for rent at Crowne Plaza Chicago West Loop Hotel.

Relax

On-site fitness facilities include fitness classes and a gym.

Internet

Wireless internet is available in public areas for free.

Guest Parking

Paid public parking is possible on site.

Number of floors:   17.  Number of rooms:   398.

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Facilities

General

  • Non-smoking rooms
  • Free Wi-Fi
  • Paid parking
  • Safe deposit box
  • 24-hour reception
  • Late check-in
  • Express check-in/ -out
  • No pets allowed
  • Rooms/ Facilities for disabled
  • Public areas with access for disabled
  • Wheelchair access
  • Air conditioning in public areas
  • Luggage storage
  • Elevator
  • ATM/Cash machine
  • Carte blanche
  • Lobby
  • Ice machine
  • Multilingual staff

Sports & Fitness

  • Fitness center

Services

  • City shuttle service
  • Paid valet parking
  • Room service
  • Housekeeping
  • Car rental
  • Self-service laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Wedding services
  • Shops/Commercial services
  • Newspaper service
  • Bell staff/Porter

Dining facilities

  • Paid breakfast
  • Restaurant buffet
  • Lobby bar

Meeting facilities

  • 24-hour business center
  • Meeting/ Banquet facilities
  • Business services
  • Fax/Photocopying

Children's facilities

  • Cribs available

Leisure facilities

  • Reflex massage

Room facilities

  • Free Wi-Fi in rooms
  • Individual air conditioning
  • Individual heating
  • Paid in-room safe
  • Soundproofed rooms
  • Connecting rooms
  • Living room
  • Sitting area
  • Dressing area
  • Patio
  • Terrace
  • Balcony
  • Tea and coffee facilities
  • In-room desk
  • Ironing facilities
  • Rollaway beds

Bathroom

  • Private bathroom
  • Shared bathroom
  • Steam shower
  • Bathtub
  • Hair dryer
  • Room toiletries

Media

  • Flat-screen TV
  • Cable/ Satellite television
  • Direct dial telephone
  • CD player
  • Radio
  • AM/FM alarm clock

Room decor

  • Carpeted floor

Policies

Check-in

  • from  3 pm

Check-out

  • until  11 am

Children and extra beds

  • There are no extra beds provided in a room. 

Pets

  • Pets are allowed on request.

How to reach hotel

hotel Crowne Plaza Chicago West Loop Hotel Chicago location
Show big map »

Hotel Address:

733 West Madison, Chicago, United States, 60661

Get directions
City Center
  • Chicago
    5000 ft
Airports
Train Stations
  • Ogilvie Transportation Center
    2000 ft
  • Union Station
    2300 ft
Underground stations
  • LaSalle "L" Station (Blue Line)
    5000 ft
  • Bus stop
    400 ft
Restaurants
  • Dine (cuisine: American)
    100 ft
  • Girl & The Goat (cuisine: American, Eclectic)
    1100 ft
Beaches
  • North Avenue Beach
    1.5 mi
Hotel information
  • Check-in:
    from  3 pm
  • Check-out:
    until  11 am
  • Number of floors:
    17
  • Number of rooms:
    398

Rooms and availability

Crowne Plaza Chicago West Loop photos Room
Double Room
Bed type: King-size bed or Double beds
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— Less information+ More information
Corner Double Room
Bed type: King-size bed
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— Less information+ More information

How to reach hotel

hotel Crowne Plaza Chicago West Loop Hotel Chicago location
Show big map »

Hotel Address:

733 West Madison, Chicago, United States, 60661

Get directions
City Center
  • Chicago
    5000 ft
Airports
Train Stations
  • Ogilvie Transportation Center
    2000 ft
  • Union Station
    2300 ft
Underground stations
  • LaSalle "L" Station (Blue Line)
    5000 ft
  • Bus stop
    400 ft
Restaurants
  • Dine (cuisine: American)
    100 ft
  • Girl & The Goat (cuisine: American, Eclectic)
    1100 ft
Beaches
  • North Avenue Beach
    1.5 mi
Hotel information
  • Check-in:
    from  3 pm
  • Check-out:
    until  11 am
  • Number of floors:
    17
  • Number of rooms:
    398

Crowne Plaza Chicago West Loop Location

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  • Museums
  • Convention centers
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  • General

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Local attractions

  • Art Institute of Chicago - 1.2 mi
    111 S Michigan Ave, Chicago
  • Macy's on State Street - 1.0 mi
    111 North State Street, Chicago
  • Harold Washington Library Center - 1.1 mi
    400 South State Street, Chicago
  • Carson, Pirie, Scott and Company Building - 5300 ft
    1 S. State St., Chicago
  • Millennium Park - 1.2 mi
    201 E Randolph St, Chicago

Near the hotel

  • National Hellenic Museum - 1600 ft
    333 S. Halsted, Chicago
  • Museum of Holography, - 2500 ft
    1134 West Washington Blvd.,, Chicago
  • Lyric Opera of Chicago - 2800 ft
    Chicago, IL
  • Jane Addams' Hull-House Museum - 3600 ft
    800 S. Halsted St., Chicago
  • Union Station - 2100 ft
    210 S. Canal Street, Chicago
  • Willis Tower - 3200 ft
    233 South Wacker Drive, Chicago
  • 333 West Wacker Drive - 3600 ft
    333 W. Wacker Dr., Chicago

Restaurants nearby

  • Dine - 100 ft

    Address: 733 W Madison St
    Phone: 312-602-2100

    64% likes this, based on 74 reviews
    Cuisine: American
    Price Range: USD 16 - USD 21

  • Mariano's - 300 ft

    Address: 40 S Halsted St
    Phone: (312) 243-7657

    85% likes this, based on 35 reviews
    Cuisine: Contemporary

  • Pegasus - 800 ft

    Address: 130 S Halsted St
    Phone: (312) 226-4666

    53% likes this, based on 65 reviews
    Cuisine: Mediterranean, Greek
    Price Range: USD 30 - USD 32

  • Girl & The Goat - 1100 ft

    Address: 809 W Randolph St
    Phone: 312-492-6262

    81% likes this, based on 801 reviews
    Cuisine: American, Eclectic
    Price Range: USD 16 - USD 31

  • Greek Islands Restaurant - 900 ft

    Address: 200 S Halsted St
    Phone: 312-782-9855

    76% likes this, based on 349 reviews
    Cuisine: Mediterranean, Greek
    Price Range: USD 1 - USD 30

Hotel information
  • Check-in:
    from  3 pm
  • Check-out:
    until  11 am
  • Number of floors:
    17
  • Number of rooms:
    398
Hotels nearby

Crowne Plaza Chicago West Loop Reviews

Guest reviews are submitted by our customers after their stay at Crowne Plaza Chicago West Loop

Average guest rating

7.6out of 10
Fabulous
Based on 25 reviews

Rating by category:

Location
7.5
Value
9.0
Service
7.8
Rooms
9.0

Guest reviews

  • Older travelers
    8.2

    Was close to the Union Station for the taxi ride. Bellman was very helpful when asking for taxi and time to make our ballgame at US Celluar. Loved being in the Greektown area, great restaurants!

    Was a little expensive! We normally would pay no more than 75 for an overnight, this was way over our budget, but was all available for our quick trip to the windy city!

  • Group of friends
    8.8

    The recepcionist are very helpfull, The boys that work in the concierge are really kind, and professional. They find everything that you are looking for. George congratulations!!! The hotel is very clean, People in the restaurant are wonderfull . In this hotel I fell safe and the employers make you feel at home.

  • Older travelers
    4.2

    I reserved a King bed for my husband and myself and a non-smoking room. But a prom took precedence over my requests and I recieved a smoking double double room. My clothes reeked of cigarette smoke and I slept very uncomfortably for the 230 dolllars I spent.

  • Group of friends
    10.0

    I liked the accomodations I received on account of the money that was spent.

    My reservation stated I was paying for a double room, double bed smoking room for two adults. I found this to be very misleading as I stayed in a single room with two beds. I pictured a double room as something comparable to a suite, etc. That should definitely be corrected. I was satisfied with my accomodations; however, descriptions of a room should be more precise as I felt the staff may have been depriving me of my reservation privelges because I was purchasing through a third party. I.e....downgrading my room because I was purchasing through a third party discount site.

  • Single
    9.6

    Nice furnishings, comfortable bed, friendly staff, very clean. I only stayed one night, but enjoyed the Hotel. I tend to depend on the reviews of Hotels that I select to stay in when traveling and appreciate those that take the time to respond to these types of reviews. I would recommend the Crowne Plaza Hotel - Chicago.

    In your business center room the temperature was so hot I could barely stand to be in the room more than a few minutes. The sliding bathroom door was sometimes difficult to open from inside the room.

  • Group of friends
    7.4

    view, walking distance to dining, willis tower

    rooms are too small, no refrigerator in room, shower water luke warm

  • Group of friends
    5.4

    There wasn't much we liked at this Hotel. Staff were generally friendly, particularly the doorman and the coincerge staff.

    Location of hotel is on a busy highway. Despite asking for a quiet room we were placed in one close to the highway. When we asked to be moved to a quieter room, we were moved across the hallway and up closer to the highway!! We again asked for a quieter room and were moved further down the hallway, away from the highway. But it would appear there is no quiet rooms in this hotel and the drone of the highway traffic, uncomfortable, super hard beds where you could feel the stitching of the mattress under you and small pillows that you couldn't quite rest your head on, meant we had no sleep. Hair drier was a small ineffective unit, if you stay here, take your own! Soap dried and tightened our skin. If you stay here, take your own.

How to reach hotel

hotel Crowne Plaza Chicago West Loop Hotel Chicago location
Show big map »

Hotel Address:

733 West Madison, Chicago, United States, 60661

Get directions
City Center
  • Chicago
    5000 ft
Airports
Train Stations
  • Ogilvie Transportation Center
    2000 ft
  • Union Station
    2300 ft
Underground stations
  • LaSalle "L" Station (Blue Line)
    5000 ft
  • Bus stop
    400 ft
Restaurants
  • Dine (cuisine: American)
    100 ft
  • Girl & The Goat (cuisine: American, Eclectic)
    1100 ft
Beaches
  • North Avenue Beach
    1.5 mi
Hotel information
  • Check-in:
    from  3 pm
  • Check-out:
    until  11 am
  • Number of floors:
    17
  • Number of rooms:
    398